Indonesia's trusted online gaming platform since 2016, serving over 2.5 million players
dewaxx was founded in 2016 with a clear mission: to provide Indonesian players with a world-class online gaming platform that combines international quality with deep local expertise. We recognized that Indonesian bettors deserved better than generic international sites that didn't understand local payment methods, cultural preferences, or the specific games that resonate with Southeast Asian players. From day one, we committed to building a platform that feels like it was made for Indonesia, because it was.
Over the past eight years, we have grown from a small startup to one of Indonesia's most trusted gaming platforms, now serving over 2.5 million registered players across Jakarta, Surabaya, Medan, Bandung, Bali, and every corner of the archipelago. Our success is built on three pillars: localized payment infrastructure that works seamlessly with Indonesian banks and e-wallets, native Indonesian-speaking customer support available 24/7, and a game portfolio that includes both international favorites and beloved local options like togel (Indonesia's traditional numbers lottery).
What makes dewaxx different is our commitment to transparency and player protection. We operate under international gaming licenses, submit to regular third-party audits for game fairness, and maintain strict responsible gaming policies including mandatory 21+ age verification, self-exclusion tools, and deposit limit controls. We never hide terms in fine print, we never delay legitimate withdrawals, and we never compromise on security. Every deposit made through BCA, BRI, BNI, Mandiri, OVO, DANA, or GoPay is encrypted with bank-level SSL technology, and every player's personal data is protected according to international privacy standards.
Our team includes native Indonesian speakers who understand the nuances of customer service in this market. When you contact us via live chat or WhatsApp, you're speaking with someone who understands Indonesian culture, banking systems, and gaming preferences. We operate on WIB (Western Indonesia Time) to ensure support is available when you need it most, and we process transactions in Rupiah to eliminate currency conversion confusion. We're not a foreign company trying to serve Indonesia as an afterthought - we're a platform built specifically for this market from the ground up.
Today, dewaxx offers over 3,500 games from the world's leading providers, including premium slots with RTPs exceeding 96%, live dealer experiences with real Indonesian-speaking dealers, comprehensive sports betting covering BRI Liga 1, EPL, La Liga, Champions League, and even niche markets like badminton and MotoGP. We've partnered with top game studios to ensure our slots, table games, and live casino offerings meet the highest standards of quality, fairness, and entertainment value. Our sportsbook provides competitive odds on Indonesian football teams like Persija Jakarta, Persib Bandung, and Bali United, as well as international leagues that Indonesian fans follow passionately.
Looking ahead, we remain committed to continuous improvement and innovation. We're expanding our VIP program to offer even more personalized rewards for loyal players, enhancing our mobile platform to work flawlessly on all Indonesian mobile networks, and introducing new payment methods as they emerge in the Indonesian fintech ecosystem. But our core mission remains unchanged: to be the most trusted, most localized, and most player-friendly gaming platform for Indonesian players. Thank you for being part of the dewaxx community.
The principles that guide everything we do at dewaxx
We prioritize player safety above all else. Bank-level encryption, strict age verification, responsible gaming tools, and transparent terms ensure every player is protected. We never compromise on security or fairness.
No hidden fees, no fine print surprises, no delayed withdrawals. We publish RTPs on all games, clearly state bonus terms, and process legitimate withdrawals within 24 hours. What you see is what you get.
Built specifically for the Indonesian market with local payment methods, native-speaking support, IDR currency, WIB timezone operations, and games that Indonesian players actually want to play.
We partner only with certified, audited game providers. Every slot, every live dealer table, every sportsbook market meets international standards for fairness, quality, and entertainment value.
Our customer service team includes native Indonesian speakers available 24/7 via live chat, WhatsApp, and email. Average response time under 3 minutes during peak hours. We're here when you need us.
We constantly improve our platform based on player feedback. New games added weekly, new payment methods as they launch, enhanced mobile experience, and evolving VIP rewards keep dewaxx at the forefront.
Key milestones in the dewaxx story
dewaxx launched with a mission to provide Indonesian players with a localized, trustworthy gaming platform. Initial focus on sports betting and casino games with BCA and Mandiri payment integration.
Reached 1 million registered players. Expanded payment methods to include BRI, BNI, and early e-wallet integrations. Launched 24/7 Indonesian customer support.
Added full support for OVO, DANA, and GoPay to meet growing demand for mobile payment options. Mobile-first platform redesign launched to improve mobile gaming experience.
Reached 3,000+ games from premium providers. Introduced live dealer tables with Indonesian-speaking dealers. Enhanced VIP program with personalized account management.
Surpassed 2.5 million registered players. Recognized as one of Indonesia's most trusted gaming platforms. Continuous innovation in responsible gaming tools and player protection.
Local Payment Infrastructure: We support all major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Deposits are instant, and withdrawals process within 1-24 hours to your Indonesian bank account. No international wire fees, no currency conversion headaches - everything is in Rupiah (IDR).
Indonesian-Speaking Support: Our customer service team includes native Indonesian speakers who understand local banking systems, cultural context, and can communicate naturally in Bahasa Indonesia. We're available 24/7 via live chat (average 2-5 minute response time during peak hours), WhatsApp for quick questions, and email for detailed inquiries.
Games Indonesians Love: Beyond international slots and sports betting, we offer togel (traditional Indonesian lottery), comprehensive BRI Liga 1 coverage with Persija Jakarta, Persib Bandung, Bali United markets, and betting on sports Indonesians follow passionately - badminton (All England, Thomas Cup, Indonesia Open), MotoGP (Mandalika circuit), and E-sports (Mobile Legends MPL, PUBG Mobile).
Transparent and Fair: We publish RTP (Return to Player) percentages on all games, clearly state bonus wagering requirements with no hidden conditions, and never delay legitimate withdrawals. Third-party auditors regularly certify our games for fairness. What we promise, we deliver.
Responsible Gaming Commitment: We enforce strict 21+ age verification using KTP (Indonesian national ID), provide self-exclusion and deposit limit tools, and train our support team to identify problem gambling signs. We want players to enjoy gaming as entertainment, not develop harmful habits.
Experience Indonesia's most trusted online gaming platform with 2.5M+ players